General Terms and Conditions Shakezz.Com

Table of contents:

Article 1 - Definitions

In these terms and conditions, the following terms shall have the following meanings:

Article 2 - Identity of the entrepreneur

Name of Entrepreneur: Shakezz.Com
Location and visitor address: Elskensakker 34, 5571 SK Bergeijk

Telefoonnummer: +31(0)634277230
Reachability: Monday to Friday 9:00 to 17:00
E-mail address:

Chamber of Commerce number: 69343683
BTW-identificatienummer: NL857839329B01

If the trader's activity is subject to a relevant licensing regime: the details of the supervisory authority. If the economic operator is engaged in a regulated profession:

Article 3 - Applicability

Article 4 - The offer

Article 5 - The Agreement

Article 6 - Right of withdrawal

For products:

In the case of services and digital content which is not supplied on a tangible medium:

Extended cooling-off period for products, services and digital content not supplied on a tangible medium in the absence of information about the right of withdrawal

Article 7 - Obligations of the consumer during the cooling-off period

Article 8 - Exercise of the right of withdrawal by the consumer and costs thereof

Article 9 - Obligations of the trader in the event of withdrawal

Article 10 - Exclusion of the right of withdrawal

The Entrepreneur can exclude the following products and services from the right of withdrawal only if the Entrepreneur indicated this clearly in the offer or at least in good time before concluding the contract:

Article 11 - The price

Article 12 - Fulfilment of agreement and additional guarantee

Article 13 - Delivery and execution

Article 14 - Continuing transactions: duration, termination and renewal




Article 15 - Payment

Article 16 - Complaints procedure

Article 17 - Disputes

Only Dutch law applies to agreements between the entrepreneur and the consumer to which these general terms and conditions apply.

  1. Additional general terms and conditions
  2. General Terms and Conditions 1 apply to the ordering and delivery of products via
  3. The right of withdrawal does not apply to frozen Shakezz Milkshakes because these are products that are not suitable for return for reasons of health protection or hygiene.
  4. In addition to these terms and conditions, the general terms and conditions as stated below also apply, hereinafter collectively referred to as the "General Terms and Conditions".
  5. The applicability of general terms and conditions of the buyer is expressly rejected.
  6. is from Shakezz.Com At products are offered by Shakezz.Com.
  7. Com can change the general terms and conditions. The modified terms and conditions will take effect as soon as they are updated online and you place a new order with Shakezz.Com.

Intellectual property rights

All intellectual property rights related to this website, including but not limited to logos, the software, texts, images and sounds, belong to Shakezz.Com, or its affiliated companies and/or those from whom it has obtained a license. This means, among other things, that it is not allowed to publish, reproduce and/or edit the information on the websites without prior explicit permission, except for personal use, or unless explicitly stated otherwise.

Prices, offers and promotions

  1. For all products, you pay the price that the item costs at the time of delivery of your order and as indicated on the invoice.
  2. The offers listed on the site apply only to orders delivered within the period for which the offer applies. This is also indicated at the time the order is placed.
  3. Although this website has been created with the greatest care, it may occur that characteristics of products (price, appearance, allergen indication) are not correctly displayed or depicted. In that case, the characteristics shown on the packaging of the product itself or the price shown on the invoice you receive upon delivery will apply and you will not be able to claim delivery in accordance with the incorrectly displayed information. In the event of such a discrepancy, you may indicate that you do not wish to purchase the product and the product will be returned.

Ordering and Returns

Cancellation via the website

It is not possible to cancel an order through the websites after the order has been confirmed by Shakezz.Com.


You can return the item within the cooling-off period if the following rules are complied with:

  1. If you are returning an article, you should always indicate first at that you wish to dissolve the agreement. If you are returning an article, you must always send it back within 14 days with a fully completed return form and a copy of the order.
  2. The items are to be returned in undamaged, undamaged and original factory packaging without tape, adhesive tape, (shipping) stickers, etc. The items are complete, unused and undamaged.
  3. Frozen products such as Shakezz Milkshakes cannot be returned.
  4. All other delivered products must be returned sealed. If the seal is broken, we cannot accept these products back for reasons of health protection or hygiene.
  5. If your order is delivered by the courier service, and it appears that the shipping box is damaged, you should NOT accept the delivery from the courier service.

Always check immediately after receiving the article if it is delivered to you undamaged and complete. If this is not the case, please contact Shakezz.Com as soon as possible to report this.

In the event of a return, the shipment will be assessed and, if you have complied with the conditions, the amount due will be refunded to your account within 30 days.

Received wrong / damaged / defective / incomplete item

In case you want to receive the product(s) quickly, please keep in mind that processing the return takes time. Shakezz.Com strives for a maximum processing time of 14 days, but of course we do everything we can to make this happen as fast as possible.


You can return certain items within the cooling-off period. You just order the new item as a new order. Shakezz.Com will charge shipping costs for preparing, transporting and delivering the order. In the shopping cart you will see the shipping costs that apply to your order.

I want to return part of my order, do I still have to pay the entire bill?

If part of your order is returned within 14 days, you will only have to pay for the items you keep. In case of a return, the shipment will be assessed and if you have complied with the conditions, the amount due will be refunded to your account within 30 days.

Ordering: Can I cancel my order after delivery?

As a consumer, you have the right to dissolve the order within 14 working days after the order has been delivered to you.

Ordering: what are the costs for cancelling the order?

The dissolution of your order is free of charge. The costs for returning to Shakezz.Com are always for your own account. In case of an erroneous delivery or a defective/damaged article, Shakezz.Com will refund the shipping costs to your account after receiving the product, the return form and after an assessment. Returns are handled daily at Shakezz.Com. As soon as Shakezz.Com has received your return in an undamaged state, the purchase amount will be refunded within 30 days to the account with which the order was paid.

Returning a defective item

If an article is damaged or defective, you can use your right of complaint. For this purpose, Shakezz.Com kindly asks you to do the following:

Conditions for returning products

Opened items that do not comply with the above rules remain your property. These items will be returned to you and you will be charged for the costs incurred. Upon receipt of your order, the goods have become your property. Therefore, always make sure that you have the shipping note of the carrier when you return items. This way you can claim any loss or damage from your carrier.


  1. Our products are intended for end users and it is not our intention to resell them. Therefore, Shakezz.Com reserves the right not to deliver orders for compelling reasons, for example to possible resellers and to put a maximum on the quantities of certain articles to be ordered.
  2. The information on this website is updated from time to time. If you find any errors on the site(s), Shakezz.Com would appreciate it if you would report this to For other questions or complaints, you can also contact us via this e-mail address.

Complaint procedure or questions

If you receive products in a damaged condition, or products that do not meet the quality requirements of the product, Shakezz.Com asks you to report this, preferably directly after delivery, together with photographic evidence. For this purpose, you can contact our customer service +31634277230. Our customer service is available Monday through Friday from 9:00 a.m. to 5:00 p.m. and via e-mail Our customer service will ensure that your complaint is handled in the best possible way.